This may be an emergency. Do not try to force the doors open or climb out. Use the in-car emergency phone or alarm, call 911, and call your elevator maintenance company. Keep the trapped person calm and talking until help arrives.
After the emergency
Once everyone is safe and responders have cleared the building, we can help find the cause and handle any required inspection and filing.
Contact usGeneral guidance only, not a substitute for a licensed inspection or emergency services. For any gas odor, carbon monoxide alarm, fire, or trapped occupant, call 911 first.