Last Updated: October 9, 2026
Welcome to Insparisk. These Terms of Service ("Terms") govern your use of our website, services, and any related applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
These Terms cover three things:
Where you have signed a separate services agreement or order form with us, or purchase through a GSA Schedule or OMNIA Partners cooperative contract, that agreement controls to the extent it conflicts with these Terms.
The Services are offered to businesses, property owners and managers, and the professionals who work for them. By using the Services you confirm that you are at least 18 years old, that you are authorized to act for the organization you represent, and that you are using the Services for business purposes and not as a consumer.
Insparisk provides professional inspection and compliance services including, but not limited to:
Inspections are performed by licensed, certified professionals in accordance with applicable federal, state, and local regulations. Field data collection services are performed by trained technicians and are described in Section 8.
Some services are performed by Insparisk personnel and some are performed by our affiliates, by independent inspection firms and technicians in The Insparisk Network, or by other qualified subcontractors working under Insparisk's direction. Network partners and subcontractors are independent contractors, not employees of Insparisk. We verify their credentials and match assignments to their licenses, training, and service territory.
In either case, Insparisk remains your contracting party, issues your invoice, and is accountable to you for the service. Certain guarantees apply only to work performed directly by Insparisk, as described in Section 9.
To access certain features of our Services, you may be required to create an account. You agree to:
You are responsible for the accuracy of the property, equipment, and contact information entered into your account. Compliance deadlines, filings, and alerts depend on that information being correct.
When scheduling inspection services, you agree to:
Failure to provide access or late cancellations may result in additional fees.
If a technician arrives for a scheduled visit and cannot perform the work because access, an escort, or a required safety orientation was not provided, the visit is treated as a late cancellation.
Our personnel follow your site's posted safety rules. We may decline or pause work in any area we reasonably consider unsafe, including roofs without a hatch or fixed ladder, and will tell you promptly so the area can be rescheduled.
Quotes and Pricing: Quotes provided are estimates based on information provided. Final pricing may vary based on actual conditions encountered during inspection.
Hourly and Estimated Engagements: Where services are priced by the hour, fees are billed on actual hours worked at the stated rate. Any estimate of total hours or total cost is a planning figure and not a fixed fee, minimum, or cap unless the quote or agreement says otherwise. Approved travel and materials are billed in addition to hourly fees.
Payment Terms: Payment is due upon completion of services unless otherwise agreed in writing. We accept major credit cards, ACH transfers, and checks.
Card Payments: Card and bank details are captured directly by our payment processor and are never stored on Insparisk systems. See our Security and Trust page for detail.
Late Payment: Overdue balances accrue the late charge stated on your quote, order, or agreement, or, where none is stated, one and one-half percent (1.5%) per month or the maximum rate permitted by law if lower. Overdue balances may also result in suspension of scheduled services and of access to filings and reports until the balance is settled, and you are responsible for reasonable costs of collection. If you dispute an invoice, tell us in writing within fifteen (15) days of the invoice date and pay the undisputed portion while we resolve it.
Government Contracts: For services provided under GSA Schedule or OMNIA Partners contracts, pricing and payment terms are governed by the applicable contract terms.
Upon completion of inspections, we will provide:
Our reports describe conditions observed at the time of inspection only. You are responsible for addressing any deficiencies or violations identified, and for ongoing maintenance of the equipment.
Equipment Baseline and similar engagements are field data collection and documentation services. Our technicians walk your facilities, locate in-scope equipment, apply asset tags, photograph units and nameplates, record make, model, serial number, location, and observed condition, and deliver an asset inventory in the format agreed with you.
Not a jurisdictional inspection. A data collection engagement is not an inspection, test, or certification required by any authority having jurisdiction and does not by itself satisfy any registration or filing requirement. Where we include a compliance register, it grades regulated equipment against inspection and filing records published by the relevant jurisdiction, where such records are published, and otherwise against records you provide. We do not warrant the completeness or accuracy of third-party or customer-provided records.
Condition observations. Condition notes reflect what was visually observable at the time of the visit. They are not an engineering evaluation, a warranty of equipment condition, or a prediction of equipment performance or remaining life.
Nameplate data. We record nameplate data as marked on the equipment. Where a nameplate is missing, illegible, or inaccessible we flag the record rather than estimate it. Where we complete or correct a value using a manufacturer dataset, the record says so.
Your records. Where you provide existing asset lists, drawings, tag standards, or inspection and filing records, we may rely on them without independent verification unless we agree otherwise in writing.
Deliverables. You own the asset data, photographs, and inventories we deliver once the related fees are paid. We may keep copies to provide Insparisk Command services to you, to maintain our records, and to comply with law, and we may use de-identified, aggregated information as described in Section 12. No software license or platform fee is required to receive or use delivered data.
Review. Please review each deliverable and tell us about errors or omissions within ten (10) business days of delivery. We will correct reproducible errors in captured data at no charge. Where you have a signed agreement with us, its review and acceptance terms control.
Insparisk offers the guarantees below, subject to the full terms and conditions published on our Guarantees page, which control in the event of any conflict with this summary. All guarantee claims are evaluated on a case-by-case basis at Insparisk's sole discretion. We may modify, suspend, or discontinue any guarantee at any time, effective when posted to our website.
These guarantees apply to inspection services. They do not apply to Insparisk Command subscription fees, which are governed by Section 11.
Insparisk Command is offered in tiers, currently Monitor, Operate Solo, Operate, and Scale, with optional add-ons including AI Self-Inspection, AI Lease Analysis, Build, and Delegate. The plans, features, usage limits, and prices published on our pricing page at the time you subscribe apply to your subscription.
Plans carry limits on buildings, users, documents, equipment records, and add-on usage. Where a plan states a periodic allowance, that allowance does not carry over between periods. We may enforce plan limits by restricting the affected feature until you upgrade.
Government buyers may purchase Command through GSA Schedule or OMNIA Partners contracts, in which case the contract pricing and terms apply.
Billing: Subscription fees are billed in advance for the plan term you select, monthly or annually. Fees are exclusive of applicable taxes.
Automatic renewal: Subscriptions renew automatically for successive terms of the same length until cancelled. Annual subscriptions renew annually and monthly subscriptions renew monthly.
Cancellation: You may cancel at any time from your account settings or by contacting us. Cancellation takes effect at the end of your current paid term. You keep access until then.
Refunds: Subscription fees already paid are not refundable, in whole or in part, except where required by law. Downgrading mid-term does not generate a refund or credit for the unused portion.
Price changes: We may change subscription pricing. Any change applies from your next renewal, and we will give you at least 30 days notice before it takes effect.
Non-payment: If a payment fails or a balance goes unpaid, we may suspend access to paid features until it is settled, and may terminate the subscription if it remains unpaid.
Building records, documents, photographs, inspection history, and other material you or your team upload to Command remain yours ("Customer Data"). You grant Insparisk a non-exclusive license to host, store, process, transmit, and display Customer Data solely to operate and support the Services, and to meet regulatory filing obligations on your behalf where you have asked us to file. Asset data and inventories delivered under a field data collection engagement are addressed in Section 8.
You are responsible for having the rights necessary to upload Customer Data and for ensuring it does not infringe anyone's rights or violate any law.
Customer Data is handled in accordance with our Privacy Policy. The security controls, subprocessors, and current compliance status for the Services are described on our Security and Trust page.
We may use aggregated and de-identified information derived from use of the Services to operate, secure, and improve them. Aggregated information never identifies you, your properties, or your tenants.
Parts of Insparisk Command, and the free tools published on our website including the Compliance Calculator, Compliance Assistant, Equipment Problem Solver, and Propply AI, use automated and AI-assisted analysis. This includes requirement detection, document classification and summarization, AI Self-Inspection, and AI Lease Analysis.
Content processed by these features may be handled by third-party AI providers listed on our Security and Trust page.
Under the Delegate add-on, an Insparisk compliance manager works inside your Command account to retrieve certificates, coordinate vendors, prepare filings, and clear alerts. Your team retains review and approval authority over the work.
Delegate is a service performed on your behalf. It does not transfer legal responsibility for compliance with any statute, code, or regulation, which remains with the building owner or the party the law designates. Delegate scope, portfolio size, and fees are set in a separate order following a scoping call.
API access is available on eligible plans. If we issue you API credentials:
Third-party services you connect to Command are governed by that provider's own terms. We are not responsible for a third-party service's availability or for what it does with data you direct us to send it.
When using our website, applications, and platform, you agree not to:
The Services may link to or work with websites, applications, data sources, and services that we do not control, including government filing portals, jurisdiction record systems, and the third-party platforms you connect to Insparisk Command. We are not responsible for their availability, accuracy, content, or practices. Your use of a third-party service is governed by that provider's own terms and privacy policy, and we are not a party to any transaction between you and that provider.
Except for the express commitments in these Terms, in our Guarantees page, and in any signed agreement with you, the website, Insparisk Command, our online tools, and all content and output made available through them are provided on an "as is" and "as available" basis, with all faults and without warranty of any kind, express, implied, statutory, or otherwise. To the maximum extent permitted by law, Insparisk and its affiliates, officers, employees, agents, suppliers, and licensors disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and accuracy, and any warranty arising from course of dealing or usage of trade.
Without limiting the above, we do not warrant that the website or platform will meet your requirements, operate without interruption, be secure or error-free, or that any automated output, compliance calculation, or jurisdiction data is accurate, complete, or current. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions this section applies only to the extent permitted by law.
This section does not limit our professional obligations for inspection and field services performed under a quote or signed agreement, which are addressed in Sections 7, 8, 9, and 19.
To the maximum extent permitted by law:
These limits apply to all claims in the aggregate, whatever the legal theory, and apply to Insparisk's affiliates, Network partners, and subcontractors as well as to Insparisk.
Our inspections represent conditions at the time of inspection only. Equipment conditions can change, and ongoing maintenance is the responsibility of the equipment owner. Compliance alerts, calendars, and deadline tracking in Command are decision support tools; meeting a regulatory deadline remains your legal obligation.
You agree to indemnify and hold harmless Insparisk, its officers, employees, and agents from any claims, damages, losses, or expenses arising from:
All content on our website, including text, graphics, logos, and software, is the property of Insparisk or its licensors and is protected by intellectual property laws. Our Insparisk Command platform and related technology are proprietary to Insparisk. These Terms grant you a right to use the Services, not any ownership in them.
Customer Data remains yours, as described in Section 12. If you send us feedback or suggestions, we may use them without obligation to you.
We may suspend or terminate your access to the Services for violation of these Terms, for non-payment, or where required by law. You may cancel a subscription as described in Section 11. On termination you remain responsible for any outstanding amounts.
While your account is active you may export your Customer Data at any time. For 30 days after termination we will make your Customer Data available for export on request, after which it may be deleted in the ordinary course.
Inspection records that we are required to retain by law, and filings already submitted to a regulatory authority, are retained as those requirements demand regardless of account status.
Neither you nor Insparisk is liable for any delay or failure to perform, other than a payment obligation, caused by events beyond the affected party's reasonable control, including severe weather, fire, flood, earthquake, epidemic or pandemic, war, terrorism, civil unrest, labor disputes, site closures, failure of utilities, telecommunications, or transportation networks, failure of third-party suppliers, or government action. The affected party will give prompt notice and resume performance as soon as reasonably practicable. Inspection and filing deadlines set by an authority having jurisdiction are not extended by this section, and you remain responsible for meeting them.
Please read this section carefully. It affects your rights, including your right to go to court and to a jury trial.
Governing law. These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of New York, without regard to its conflict of laws rules.
Informal resolution first. Before starting any formal proceeding, you and Insparisk agree to try in good faith to resolve the dispute informally. Send a written description of the dispute to legal@insparisk.com (we will write to the email address on your account), and the parties will discuss it for at least thirty (30) days before either starts arbitration or litigation.
Binding arbitration. Any dispute not resolved informally will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules before a single arbitrator seated in New York County, New York. Either party may elect to participate by telephone, videoconference, or written submissions. The arbitrator may award any individual relief available under applicable law, and judgment on the award may be entered in any court of competent jurisdiction.
Exceptions. Either party may bring an individual claim in small claims court where it qualifies, may seek injunctive or other equitable relief in court to protect intellectual property, confidential information, or the security of the Services, and may bring a court action to collect undisputed amounts owed. Where you have signed a services agreement or order with Insparisk that specifies a different forum or procedure for disputes, that agreement controls for disputes under it.
No class actions. Each party may bring claims against the other only in its individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims of more than one party. If this paragraph is found unenforceable as to a particular claim, that claim will proceed in court rather than arbitration, and this paragraph will continue to apply to all other claims.
No jury trial. To the extent a dispute proceeds in court, each party waives the right to a trial by jury to the fullest extent permitted by law.
Time limit on claims. Any claim arising out of or relating to these Terms or the Services must be started within one (1) year after the claim arose, or it is permanently barred, except where applicable law does not allow this limitation.
You consent to receive notices, agreements, invoices, and other communications from Insparisk electronically, by email or by posting within the Services, and agree that electronic delivery satisfies any requirement that a communication be in writing. Electronic signatures, typed-name acceptances, click-to-accept records, and the audit records kept by our customer portal have the same legal effect as a handwritten signature on paper, consistent with the federal E-SIGN Act and applicable state law.
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website, and, for active subscribers, by email to the address on the account. Your continued use of our Services after changes take effect constitutes acceptance of the modified Terms. If you have signed a services agreement that incorporates these Terms, the version in effect on the agreement's effective date applies to that agreement unless the agreement says otherwise.
Entire agreement. These Terms, together with our Privacy Policy, Cookie Policy, Guarantees page, and any signed services agreement, quote, order form, or government contract, are the entire agreement between you and Insparisk regarding the Services and supersede prior understandings on the same subject. Where a signed agreement or government contract conflicts with these Terms, that agreement controls.
Severability. If any provision of these Terms is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions remain in full force.
No waiver. Our failure to enforce any provision is not a waiver of that provision or of our right to enforce it later.
Assignment. You may not assign these Terms or any account without our written consent. Insparisk may assign these Terms to an affiliate or to a successor in a merger, acquisition, or sale of assets on notice to you.
No third-party beneficiaries. These Terms do not create rights in anyone other than you and Insparisk, except that Insparisk's affiliates, Network partners, and subcontractors may rely on the limitations and disclaimers in Sections 18, 19, and 20.
Notices. Notices to Insparisk go to legal@insparisk.com or to the mailing address in the Contact section. Notices to you go to the email address on your account.
Headings. Headings are for convenience only and do not affect interpretation.
If you have questions about these Terms of Service, please contact us:
Insparisk
61-43 186th Street
Queens, NY 11365
Phone: 1-888-464-6772
Email: legal@insparisk.com