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Elevator buttons or lights not working

Buttons, lights, or indicators not working

Have it checked

What is likely happening

Dead fixtures are often a wiring or controller issue. It is usually a service item, but it is worth confirming there is no fault in the safety circuit behind it.

What you can safely check

What an inspector will look at

Does this affect compliance?

Car lighting and signals are checked at inspection.

When it becomes urgent

Urgent if the in-car lighting is out.

We can help with this

Elevator and conveyance inspection is something Insparisk does nationwide. To see the local rules for your building, open this in the interactive Problem Solver.

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About our elevator and conveyance inspection →

General guidance only, not a substitute for a licensed inspection or emergency services. For any gas odor, carbon monoxide alarm, fire, or trapped occupant, call 911 first.