What is likely happening
Accessibility complaints often involve entrances, ramps, restrooms, parking, or lifts. A survey identifies what needs to change and what can be planned over time.
What you can safely check
- Collect the complaint or letter and photos of the area.
What an inspector will look at
- Accessibility survey
- Priority list
Does this affect compliance?
Federal, state and local accessibility rules can all apply.
When it becomes urgent
More urgent if there is a legal demand letter.
We can help with this
Building compliance review is something Insparisk does nationwide. To see the local rules for your building, open this in the interactive Problem Solver.
Request building compliance reviewTalk to an advisorGeneral guidance only, not a substitute for a licensed inspection or emergency services. For any gas odor, carbon monoxide alarm, fire, or trapped occupant, call 911 first.